Returns

Returns Policy

  1. Exchanges are not available.
  2. Must be returned within 15 days of received date.
  3. Returned items must have not been worn, altered, washed and all tags should be attached. All swimwear, jewelry, hair accessories, hats and bodysuits are final sale.
  4. Footwear must include the original shoe box in its original condition.
  5. Products marked FINAL SALE can not be returned or exchanged.
  6. Shipping, handling and customs charges are non-refundable.

We have the right to deny credit if the items returned do not meet our return policy standards.

 

Return Procedure:

  1. Email to service@frontrowshop.com, ask for a return.
  2. Please must include your Order number in the package.
  3. Return to frontrowshop.

          Frontrowshopllc

         11505 Lowell Ave
         Overland Park KS 66210
          United States

  1. Email us with your return tracking number.

 

Notice:

Only accept the Postal Service for return. Returns must be shipped prepaid. We do not accept C.O.D deliveries. Please don't use TNT, FEDEX, or UPS, which will cause high Customs duty.  

 

Refund

Once we receive your package, your refund will be processed in the original form of payment within 5 business days. International Credit Card refund need some time to arrive to your account.

NOTE: Shipping and handling and customs charges are non-refundable. Packages that arrive COD may be denied, or the COD amount may be deducted from your return.

Any problem, please contact with us soon. Email: service@frontrowshop.com

 

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