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Delivery

1.Shipment and Delivery

Delivery time: Before we can ship your order, FrontRowShop.com needs 2-3 days to prepare your products, does strict quality-control tests and carefully packages the items. The time it takes to prepare your items for shipping is separate from the delivery time. Consideration of the express company, weather, destination, holidays, the incorrect address/personal information and other factors, we are not responsible for the parcel delays.

2.Calculating Shipping Costs

Shipping costs depend on the number of items and the weight of your order, as well as the shipping method chosen. The prices displayed on product information pages do not include shipping costs.

Other Information

All orders are shipped from China. Any import duties and taxes are charged once the parcel has reached the destination county and these charges must be paid by the recipient of the parcel. Unfortunately, we have no control over these charges as customs policies vary from country to country. If you have any questions related to customs charges you are advised to contact your local customs office.

Chinese Public holidays are not classified as shipping days.

3.We provide the following shipping service:
Shipping Method Flat Rate Delivery Time Area
Express Shipping $15.00 Within 3-5 working days North America (USA Canada Mexico*)
Within 3-5 working days South America (Columbia Chile* Peru* Brazil* Argentina Venezuela Ecuador)
Within 3-5 working days Asia (Korea Japan Philippines* Vietnam Thailand Singapore Malaysia India Pakistan Kazakhstan Israel Saudi Arabia Cyprus Palestine)
Within 3-5 working days Africa (Egypt Libya Morocco South Africa Niger Ghana Cote d'Ivoire Togo Sultan Guinea)
Within 3-5 working days Oceanica (Australia New Zealand)
Regular Mail(Post office) Free 15-20 working days Europe (England)
15-20 working days Oceanica (Australia)
15-20 working days Europe (France Germany Belgium Luxembourg Netherlands Spain)
15-18 working days Europe (Sweden Portugal Italy)
15-18 working days North America (USA )
16-20 working days Europe (Finland Iceland Switzerland The Czech Republic Greece Austria)
16-20 working days Europe (Norway Denmark Sweden Ireland Luxembourg Switzerland The Czech Republic Slovakia Poland Slovenia Romania Hungary Russia Latvia Lithuania Estonia)
15-18 working days North America (Canada Mexico)
16-20 working days South America (Columbia Chile Peru Brazil Argentina Venezuela Ecuador)
15-18 working days Asia (Korea Japan Philippines Vietnam Thailand Singapore Malaysia India Pakistan Kazakhstan Iran Israel Saudi Arabia Cyprus Palestine)
16-20 working days Europe (Croatia Ukraine Georgia)
18-20 working days Africa (Egypt Libya Morocco South Africa Niger Ghana Cote d'Ivoire Togo Sultan Guinea)
15-18 working days Oceanica (New Zealand)
4-7 working days Europe* (Norway Denmark Sweden Finland France Ireland Belgium Netherlands Luxembourg Switzerland Germany Austria The Czech Republic Slovakia Poland Spain Portugal Italy Croatia Slovenia Romania Greece Hungary Russia Ukraine Latvia Lithuania Georgia Estoni)
4.Tracking:

We now provide online tracking service. After the shipment customer will receive a mail from Front Row Shop with the tracking number.

If you have any questions please contact service@frontrowshop.com.